¶ Request
Requests are not binding and are for information only. A request does not imply any material reservation with the supplier.
Number of items:
The number of inquiry items is not limited but it is recommended to limit the number at 1000.
Returned information:
- Availability: Indication on whether the desired item is in stock in the requested amount. The purchaser can specify both for the individual order item as well as for the entire order, whether he agrees with partial deliveries or wishes a complete delivery. A supplier may waive statements of availability.
- Prices: It‘s about either list or customer-specific prices. Optionally, a supplier may waive the display of prices.
- Description: Checking of the product number and short text for the ordered part. This text serves the customer to compare if the ordered product number belongs to the desired part.
- Information on alternative parts (depending on the supplier, this means an alternative part is a func-tionally identical part from another manufacturer or a replacement part of the same manufacturer)
- Information when the desired parts cannot be ordered at the supplier (defective part numbers or missing parts). What information is returned, is dependent on the specific implementation of the ERP system (enterprise resource planning system) and also depends on the configuration of the supplier system.
¶ Express orders
Express orders are time-critical and are carried out without backorder or delivery schedules ("schedule lines"). The response to an express order is the same as an order confirmation and the supplier confirms only the quantity that can actually be delivered based on the selected shipping method and the associated delivery.
Number of items:
The number of order items is not limited, but it is recommended to restrict the number to a maximum of 1000.
Returned information:
- For express orders the same information as in request is returned about availability, prices, descrip-tions, alternative parts and errors.
- If possible, the customer will receive an order or document number, to have a reference when con-tacting the supplier.
- If the supplier has carried out the availability check as described above, the customer may equate the returned information of the order confirmation to a delivery notice.
The buyer may assume that the as available reported positions will be delivered to the specified date.
¶ Stock orders
Stock orders are not time critical, they serve e.g. for the routine filling of the warehouse of an orderer. Stock orders are processed on the supplier side with backlog and schedule lines. A delivery date possibly specified by the orderer is not binding (requested delivery date), the delivery can also be after this date.
Number of order items:
The number of order items in a stock order is not limited, but it is recommended to limit the number to a maximum of 1000.
Returned Information:
- For stock orders the inquiry functionality is carried out only partially.
- There is no availability information returned, relating to the requested delivery date
- Whether the price information is returned depends on which data processing is selected for stock or-ders.
- For not valid item numbers error messages are returned.
- No information on delivery date is returned (not even in the case of graduations)
- If possible, the customer will receive an order number, to refer to his order with the supplier.
¶ e-Invoicing (TecInvoice)
e-Invoicing is the TecAlliance Solution that allows suppliers to deliver legally valid electronic invoices to their invoice recipients.
As invoice recipient you can now receive and view the electronic invoices in TecCom. In addition to the cur-rent options to receive electronic invoices, i.e. via email, Web Service (PullClient, TOMConnect) or BillPre-sentment Portal, you have now the possibility to receive electronic invoices with the same tool that you use to order. The invoices are provided in a separate “e-Invoices” journal of the TecCom.
The e-Invoices journal shows the most important data of your invoices at a glance without the need to open the invoice documents. You can sort, search and filter the invoices using different criteria similar to the other TecCom journals. You can view and download the invoices and corresponding documents like structured data, electronic signature, verification report or index file.
The following shows a screenshot of the new e-Invoices journal in TecCom for legally valid invoices that are sent via the e-Invoicing (TecInvoice) Service:
¶ What needs to be done when you want to receive invoices in TecCom?
¶ You already receive invoices from your supplier via the e-Invoicing (TecInvoice) service:
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Please inform TecAlliance Support, that you want to receive electronic invoices in TecCom. TecAlli-ance support will provide the necessary configuration. They will need the TecCom ID of your organi-zation where you want to view your invoices.
Note for TecInvoice PullClient users: Currently it is not possible that you receive invoices in
PullClient and in TecCom in parallel. If you want to receive invoices in TecCom please stop the
PullClient service. Invoices that have already been pulled will not be available for a second down-load, i.e. if a PullClient pulled invoices they cannot be downloaded again by TecCom. -
The organization under which you want to view the invoices must get in TecCom the right to down-load invoices form the TecInvoice service. The administrator must therefore activate Download e-Invoices under Administration/Organization. If the function is activated the invoices are pulled from the TecInvoice service and stored in TecCom according the configured journal storage duration.
Note: When the administrator activates Download e-Invoices TecCom starts a request to the TecIn-voice service and checks whether the TecInvoice configuration needed for the download of
e-Invoices is available. If an error message is displayed the configuration is missing you should contact TecAlliance support (see a).