Old company profiles were transferred to the new one on 10th June 2025, a blue banner will inform you accordingly.
You can accept or remove all data and fill it in again. Please check the data and correct it if necessary.
With the new version every administrator from the TecOrganization can see and maintain the company profile.
The save button will be greyed out if not all mandatory fields are filled out and/or some fields contain invalid data.
For some users, when accessing the Company page, a notification message may appear. This happens because certain data has been migrated from the previous registration system to the current one.
During this migration process, some information was automatically imported by the system. However, due to differences between the old and new data models, these imported values may not always be accurate or complete.
It is therefore important to review and verify the pre-filled data to ensure the integrity and consistency of company information.
The notification provides two action buttons:
- Accept All – Dismisses the popup and keeps all the pre-filled information as is.
Selecting Accept All does not save the company record. The message will disappear automatically after the first valid save.
- Clear All – Removes all automatically imported (pre-filled) data, allowing the user to enter fresh information manually.
This mechanism helps ensure that migrated data is properly validated and that all company details remain up to date and accurate.
¶ General overview
The Company Profile page allows users to manage and update their company information within the TecCom Portal. It includes fields for key details such as company identity, contact information, and communication preferences. This section also lets users define company contacts, provide a description of the company, and manage related organizations.
Keeping your company information up to date is important!
The information entered here will be used throughout the portal to display details about your company and related organizations. It is also essential for showing your company and organizations to other TecCom users, both within your company and externally.
To access the Company Profile, a registered TecCom Portal user must have administrator privileges.
To open the Company Profile, go to the Administration section in the main navigation menu, and then select Company from the dropdown list.
¶ Advantages of setting up a company profile
Know exactly what belongs where
Get full clarity on which data belongs to which company and avoid confusion - especially if you belong to several organizations.
Manage settings across all TecOrganizations with ease
More and more settings will be shared automatically across all connected organizations.
Unlock smarter services and save time
We are working on new functions and services that require correctly completed company profiles in order to seamlessly integrate other TecAlliance products
TecCom Portal functions, which benefits from the company profile:
- OrderPro basket for Warehouse/Outlet and Dropshipping
- Document Hub (COMING SOON) to access the page and filter the documents for / from all related TecOrganizations of the company
The company profile can be viewed and maintained only from an administrator of the TecOrganization.
With the newest version of the company profile, every administrator of a TecOrg can see and maintain the related company.
¶ Company profile sections
The Company Page is organized into sections, each grouping relevant information that can be added when creating your company profile.
¶ Details
This subsection allows you to enter and manage your company's basic information. You can set the company name, logo, country, city, zip code, and address, as well as identifiers such as the Company Registration Number and Tax IDs. You can also define the default communication language for your company.
Subsection contains the following main fields:
- Company Logo: Upload a company logo by dragging a file into the upload area or browsing for an image. Supported formats: SVG, PNG, JPG, GIF. Maximum size: 800×400px.
- Company Name: The official name of the company.
- Country: The country where the company is registered.
The selected country affects the registration numbers and tax IDs that can be assigned to the company.
- City: The city of the company’s main address.
- Zip Code: The postal code of the company’s location.
- Address: The street address of the company.
- Company Registration Number: The unique identifier of the company. Includes the type (e.g., USt-IdNr.) and the registration ID.
This field uniquely identifies a company within the portal.
- Tax IDs: Option to add one or more tax identifiers.
Tax IDs allow you to assign tax identifiers to the company. It is possible that the Company Registration Number and Tax IDs may overlap, as they serve different purposes within the portal. If, in your country, the registration number is also used as a tax ID, please specify it twice if you want it to be automatically recognized in the portal.
- Default Communication Language: The default language used for communication and notifications.
- Commercial Codes: Add specific commercial identifiers used for integration or external systems.
- Website and Social Media: Add links to the company’s website or social media profiles.
¶ Contacts
Here you can provide your company's contact details, ensuring that others can reach you easily through multiple channels. This section contains a list of contacts that will be used by your company:
Keep the company reachable by adding key contact persons.
Contact Fields:
- Contact Type – Select the type of contact: Business, Support, Technical
- First Name – First name of the contact person.
- Last Name – Last name of the contact person.
- Email – Primary email address for communication.
- Telephone – Optional phone number for direct contact.
Additional Information
Contact Identification
Each contact is uniquely identified by the required fields (First Name, Last Name, and Email). These fields are used to recognize the contact across different companies.
Shared Contacts
If the same contact exists in multiple companies, changes made to the contact in one company (for example, updating the email or phone number) will also be reflected in all linked companies. This prevents data inconsistencies.
Multiple Roles
The contact type defines the purpose of contacting the person. If a person fulfills multiple roles (e.g., business and support), they can be added multiple times, each with a different contact type.
¶ Description
This subsection is used to add a brief description of your company, including its mission, vision, or any other relevant information that helps others understand your business. This section provides a comprehensive overview of your company. It is designed to help others understand the nature of your business, its core values, and its objectives.
You can use this space to describe your company’s mission, vision, and goals, as well as highlight the products or services you offer. Include information about your company’s history, the industry you operate in, and any unique qualities that differentiate you from competitors.
¶ Connected organizations
This subsection allows you to manage organizations or associated entities under the main company profile. You can link different organizational units and keep track of their relationships. This section allows you to manage the organizations or entities associated with the main company profile.
It is divided into two main areas:
- Organizations you can manage: Here, you can see the organizations available for management. Selecting an organization from this list adds it to the company. You can only modify the organizations for which you have administrator rights.
Some important rules and notes regarding this subsection:
- Mandatory headquarter: Every company must have at least one organization designated as the headquarter. Without a headquarter, the company structure is considered incomplete.
- Single headquarter rule: Only one organization can be marked as the headquarter at any time. You cannot assign multiple organizations as the main headquarter.
- Contact Person information: The contact person displayed for each organization is automatically taken from Order Core. This information cannot be edited directly in this section.
- Administrator permissions: You can only modify the organizations for which you have administrator rights. Organizations for which you are not an administrator will appear in a read-only view, meaning you can see their details but cannot make any changes.
¶ Delete company
If needed, this option allows you to permanently delete the company profile. Use with caution, as this action is irreversible.
Important Considerations
Data Loss: Deleting a company profile will result in the permanent loss of all associated data. Once deleted, there is no way to recover the company's information.
Organizational Restrictions: The system may impose certain restrictions until all organizations are associated with at least one company (e.g., in DocumentHub). Ensure that these associations are properly managed before proceeding.
Irreversibility: Be aware that this operation cannot be undone. Make sure that the deletion is absolutely necessary before confirming the action.
¶ Managing Companies in DocumentHub
To use DocumentHub, it is necessary to have a Company configured for all organizations assigned to the user.
¶ Missing Company for some Organizations
If some organizations do not have a company configured, the following page will be happear:
For Administrators:
Administrators have the option to click the Create Company button, which will redirect them to the dedicated page to set up a company.
For Regular Users:
Regular users can notify their administrator via email to request the creation of the company. Once the company is created, everyone who requested it will receive a notification confirming its creation.
¶ Accessing Companies in DocumentHub
Once you have access to the DocumentHub page, all available companies will be listed.
¶ Order Pro behavior related to a Company
The creation of a company profile directly influences both the behavior and the available options within the basket flow.
Depending on whether a purchaser is associated with a company, specific fields, tooltips, and validation messages are dynamically adjusted.
When a purchaser has no company assigned, certain fields are restricted or display guidance messages prompting the user to complete their company profile.
Conversely, when a company is properly configured, additional options become available, such as the ability to manually enter warehouse or delivery information.
Examples:
Warehouse / Outlet: The user cannot manually input data into this field. Only predefined options from the company’s warehouse or outlet list can be selected.
Drop Shipment: The purchaser can manually add a shipping address only if they are associated with a company.
Additional Notes
- The availability of manual entry fields and address configuration options depends on both feature enablement and account permissions.
- For non–order-pro suppliers, warehouse and drop-shipping options may be limited to predefined selections until a company profile is completed.
- Completing the company setup ensures accurate logistics handling and access to advanced ordering features.
For more details and configuration guidelines, refer to the dedicated wiki section in Order Pro